24 Hour Dealing Support
The dealing desk is open 24 hours a day from Sunday evening at 5:00 PM New York time to Friday afternoon at 4:00 PM New York time to assist clients in placing orders via the Internet or telephone.
Toll Free Dealing Number in the United States: (877) 538-8813
Dealing Telephone Number: (212) 201-7305
Trading By Telephone
When trading over the telephone, clients receive the same quotes available via the Refco FX trading station. Argo Futures Group, Inc. maintains telephone lines exclusively for dealing and has sufficient capacity to handle all client transactions over the telephone during trading hours. There is no additional fee to trade over the telephone. Please note that trades placed over the telephone will not show on the system automatically (it may take several minutes) since the Argo Futures Group, Inc. staff enters it manually.
When is it appropriate to call the dealing desk? All Argo Futures Group, Inc. clients are encouraged to call the dealing desk under the following conditions:

No immediate access to the Internet

Trader fails to receive a confirmation on an order placed online

Internet failure or failure to connect to the Argo Futures Group, Inc. server
For any other inquiries that are not trade related please call Argo Futures Group, Inc.'s customer support staff, which is available 24-hours a day to assist you